Is road tax included?
Road tax is included on all vehicles for the duration of your chosen contract term.

Is servicing of the vehicle included?
If you have opted for a contract with maintenance this includes all servicing, tyres and mechanical repairs.

How will I pay my initial rental and monthly payments?
Your initial rental will be paid by cheque and your monthly payments will be paid by direct debit from your bank account.

Do I need to use a main dealer for servicing?
No, any certified garage can carry out all servicing and repairs, as long as genuine parts from the relevant manufacturer are used. If you require clarification, please contact us before the service to check.

Can I put my personal number plate on the vehicle?
Yes. We can arrange the necessary paper work for number transfers from existing vehicles to your chosen vehicle.

Can I terminate the contract early?
Yes you can terminate the contract early but you would incur early termination penalties, which vary depending on the period of hire etc.

What happens if I exceed the fixed contract mileage?
Should you exceed the fixed contract mileage you would incur an excess mileage charge based on a pence per mile, which is agreed at the start of the contract.

Who insures the vehicle?
As the keeper and driver of the vehicle it is your responsibility to insure the vehicle on a fully comprehensive basis.

Can the vehicle be supplied by my local dealer?
Yes, your local dealer can supply the vehicle, however, we have long standing relationships with major dealers who fully comply with our strict service levels.