Freqently Asked Questions
Here you will find useful information and answers to questions that we are regularly asked. If you have any further enquiries, please feel free to email us or call us on 01228 55 00 00 - we will post more questions and answers here as we get them. We appreciate your feedback. For Contract Hire specific questions, please click here to visit our Contract Hire FAQ's pages.

Why Buy From Us?
Our team has over 30 years experience in the car industry, and we pride ourselves on helping you make the right choice. We provide a professional approach to meeting your motoring needs based around a very friendly and non-pressurised environment. We do not have the financial constraints of operating a large showroom and can offer our customers the most competitive package, passing the savings of our low overheads directly back to you. As we do not represent any one vehicle manufacturer and we not required to follow anyone else's pricing structure and we can supply any make or model of vehicle you require - new or used. Why not view our customer testimonials...

Do you offer Finance facilities?
Yes, we offer a full range of flexible and extremely competitive finance options click here to find out more...

Can I part exchange my car?
Yes, we are pleased to offer a part-exchange service. If you are unable to call in at our offices, please use the enquiry form or ask a member of our team for a part-exchange valuation.

Do the cars come with a warranty?
All new cars purchased are supplied with the full manufacturer’s warranty and road side assistance as specified by the manufacturer. All warranty claims and work can be carried out by any one of the relevant franchise dealerships throughout the UK. Used cars are supplied with a 3 month warranty, however, this can be extended at extra cost should you so wish.

Will my local dealership service and maintain my car after delivery?
Yes, absolutely. Purchasing a new car through Midas Vehicle Management is no different for example to purchasing a car from a local dealership in Birmingham then relocating to Manchester and using the local dealership there. All dealerships and manufacturer approved service centres will welcome your custom, both service and warranty work provides extra revenue for them. Alternatively, if you are local to Midas Vehicle Management, we can arrange all your servicing / workshop needs.

Are the New vehicles UK specification?
All vehicles are guaranteed full UK specification. The majority of our new vehicles are UK dealer supplied, and therefore are no different to the vehicle you would purchase from your local dealer. In some cases, we may offer the option of supplying a parallel imported vehicle from the EU which would again be full UK specification, the only difference being that they can come with either 2 years or 3 years warranty, however, you would be made aware of this at the time of purchase.

How will I know if there are any changes to the order or estimated delivery date?
We will be to update you with the progress of your order and liaise with the supplier and logistics teams to ensure a smooth transition of the car to you. We will keep you up to date with any changes via telephone or e-mail.

When will I know the exact delivery date?
For used cars, we will provide you an exact delivery date at the time of purchase. when your car has arrived at the supplier following its pre-delivery inspection. Manufacturers and suppliers can only provide estimated dates when the orders are placed which can be subject to movement either forward or backward. We do, however, endeavor to overstate rather than understate lead times.